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Terms and Conditions

Terms and Conditions

Welcome to Learn Guitar by Justin Moss. By accessing and using this website, you agree to the following terms and conditions.

  1. Products
    All books and products listed on our website are accurately described to the best of our ability. Any digital content (such as downloads or audio) is non-refundable and cannot be resold or shared.

  2. Pricing
    Prices listed are in New Zealand Dollar and are subject to change without notice. Any applicable taxes and shipping fees are calculated at checkout.

  3. Payment
    Payments are processed securely, and we accept major credit cards and payment platforms. Your financial information is never stored on our servers.

  4. Shipping
    We ship both domestically and internationally. Estimated delivery times may vary based on location and are provided at checkout. Shipping fees are non-refundable.

  5. Content Usage
    All content on this site, including books, audio, and imagery, is owned by [Your Website Name] and is protected by copyright laws. Unauthorized reproduction or distribution is prohibited.

  6. Privacy Policy
    Your privacy is important to us. We only collect information necessary to process orders and communicate updates, which we do not share with third parties.

Return Policy

We strive to provide our customers with the highest quality products. Please review the following policies regarding returns.

  1. Physical Books

    • Returns are accepted within 14 days of delivery if the book is in its original condition and packaging.
    • Return shipping costs are the responsibility of the buyer.
    • Refunds will be processed upon receipt of the returned item and may take up to 7 business days to reflect on your account.

  2. Digital Products

    • All sales of digital products, including downloadable content and audio tracks, are final and non-refundable.

  3. Damaged or Defective Items

    • If your order arrives damaged or defective, please contact us within 14 days of receiving the item. We will provide a replacement or a refund, depending on availability.

For questions or further information, please contact Justin at any time +64 27 209 3495 or email justin@fingersoffire.com